luxuryescapes com review

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I put in a complaint and as there is no complaints dept they just cancelled the accommodation without confirming with us and we were left with the flights. 6 years ago. Vanessa answered all my queries with expertise and professionalism. Share. The WoT scorecard provides crowdsourced online ratings & reviews for luxuryescapes.com regarding its safety and security. Customarily, luxuryescapes.com coupons are issued by manufacturers of consumer packaged goods or by retailers, to be used in retail stores as a part of sales promotions. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our child begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. Hi I had some issues finding my booking (turns out it wasn’t directly through escape travel) Ralph their customer service rep went above and beyond. She is indeed amazing! luxuryescapes.com - DNS Record Analysis Domain Name Systes (DNS) translates easily memorized domain names to the numerical IP addresses needed for the purpose of locating computer services and devices worldwide. By the luxuryescapes.com domain, you can see that different countries and middleware have the wrong software listed below. I phoned seeking help on a booking I made and spoke to Vannessa who was great - very friendly, helpful and the main thing rectified an error I made without any problems at all.Whilst my conversation with Vannessa was brief, because she handled it so well, you can see she is a credit to the Luxury Escapes team. BEWARE - LIES and MISLEADING advertisement with Package holiday and no stress refundDon’t believe the advertising about their holiday packages being 7 day no stress refund. Thanks again/ Maggie. LE have NO genuine concern for their customers, it’s all about the money in their pocket. Write a review. We were told we needed to lodge another application with another fee. Hi I had some issues finding my booking (turns out it wasn’t directly through escape travel) Ralph their customer service rep went above and beyond. Ask a question. We all do. 3-4 months. Great service, reliability and trustworthy booking agency. Vacation Rentals in Magna, UT. Thank you for taking the time to provide such kind and wonderful feedback, we are definitely pleased that your experience was a positive one Titus 14 reviews. So when you buy a package holiday it’s not a true package as the flights come through the airline separately. Thanks Max and team! Excellent customer service from Max and Hamish I bought a Luxury Escape accommodations in Port Douglas and unfortunately the dates available were not aligned to our family vacation dates. Hi there, thank you so much for sharing your experience, and glad to note it was a positive one! Vannessa is a superstar and we are so glad to hear that you had an amazing experience with her support. We are so glad to hear that your journey with Luxury Escapes has been a positive one and we look forward to seeing where Future Escapes may take you. Always there to help! We had our first hearing and could not resolve. Norton Safe Web has analyzed luxuryescapes.com for safety and security problems. Help future customers by talking about customer service, price, delivery, returns & refunds. Vannessa was so helpful, professional, kind and friendly. Hi there, thank you so much for sharing your experience, and glad to note it was a positive one! This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners. | Read 501-520 Reviews out of 2,976 Luxury Escapes is the ONLY provider that has refused to refund our money that is held against our will!! I’m a new fan of LE! Reviews (2,720) Q&A (350) Details; Compare; Write a review. 26 0. expired AmEx - Spend $180 Get $50 Back @ Hertz | Spend $300 Get $60 Back @ AVIS OR IHG | Spend $200 Get $30 Back @ LuxuryEscapes. Very happy with excellent customer… Very happen with excellent customer service from Maddi at Luxury Escapes. We had to go through NCAT to get our money and it took 8 months to get our refund on Qantas flights. Supada. Read about their experiences and share your own! Share. very trust able app Useful. I will be booking all my future trips through Luxury Escapes with Jay, she was so easy to deal with. The trip was booked in Oct 2019. 0% A MEASURE OF HOW CLOSE Luxury Escapes IS TO THE MOST TRUSTED WEBSITES IN IT’S CATEGORY. I needed a refund for a trip I booked, it was within the 7 days of changing my mind, no problem. She was very polite, helpful and proactive in coming to a satisfactory resolution. Referral: random (105) $50 credit for referrer and referee. Filter by: Filter by: Ragul Magudapathy 1 review. LOL Many of my Aussie friends and others we have met in Khao Lak have used it very happily. The 2nd hearing was to retrieve cancellation fees, which we did not receive notification for, no email, NCAT couldn’t resend me the email that was apparently sent.... and missed the hearing date. We booked 2 LE deals for Khao Lak in Thailand. Jay was amazing to work with in booking our long awaited family trip. There is a HUGE problem with Luxury Escapes - you can only book in Australia!!! Reviews (2,720) Q&A (350) Details; Compare ‹ See all Booking Services. We eventually got a refund on our Phuket accom only, that took approx. I have incurred costs to move things around so I use the flights and not lose my money and have booked accommodation with another agent. Jobs. Vacation Rentals in Magna, UT. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our grandchild begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. We had to push and push. The tour is supposed to be the end of this month. Great customer service. We had our first hearing and could not resolve. 91 reviews. 32 LuxuryEscapes reviews. Please note: NCAT provided very little help. Vannessa was absolutely fantastic with handling my case. 4.1. It was the best consumer experience ever! Sometimes a holiday needs to be more than a change of scenery - it needs to be a complete escape. Vannessa was absolutely fantastic with handling my case. © 2021 Trustpilot, Inc. All rights reserved. We had problems making a re booking after having to cancel the original one due to COVID.This was after a considerable length of time.Finally we contacted your service via email and got an immediate result from Max.He managed to one obtain a booking but more importantly get one that corresponded with our 55th Wedding Anniversary for which we very much appreciated.Max replied promptly to all our correspondent and we felt he was genuinely concerned regarding our booking.Well done Max.Thanks. We eventually got a refund on our Phuket accom only, that took approx. We provided all the evidence, about 20 pages but because we failed to attend, they dismissed the case awarding LE with the cancellation fee. Hi all, Just noticed these deals in my app. Service first class. Our holiday was booked for April 2020. He then provided my booking number for me. Kind Regards, LE. 11,386 talking about this. HI Jane, this is so wonderful to hear. Filter by: Filter by: Nabil Elias 1 review. Thank you for taking the time to provide such kind and wonderful feedback, we are definitely pleased that your experience was a positive one. 0% A MEASURE OF HOW CLOSE Luxury Escapes IS TO THE MOST TRUSTED WEBSITES IN IT’S CATEGORY. There are total 15 DNS record (s) of luxuryescapes.com. The WoT scorecard provides crowdsourced online ratings & reviews for luxuryescapes.com regarding its safety and security. Luxury Escapes is a trusted curator of exclusive luxury travel deals at an incredible value. Save. Fast efficient service and great holidays :). The header fields are not directly displayed by normal web browsers like Internet Explorer, Google Chrome, Firefox etc. Zac Poulier 1 review. Thanks Vannessa! Save. We found a superb package in Khao Lak. It is a lie and they have said they need to change their marketing. Vicki 1 review. luxuryescapes.com. 5 gnv 9 (55.6%) 1 biddyluck (11.1%) 1 Katie2014 (11.1%) 1 liam77 (11.1%) 1 Thespottedcow (11.1%) Top Voters. We are so glad to hear that your journey with Luxury Escapes has been a positive one and we look forward to seeing where Future Escapes may take you. Save money on things you want with a Luxury Escapes promo code or coupon. Barbara Kelly 2 reviews. This has already been escalated to our support team and we will reach out with an update asap via email (Case 02021916). Excellent Customer ServiceVannessa was extremely helpful and organised all of the changes with minimal disruption to my working day, she was also really easy to work with, I cannot recommend Luxury Escapes and their Customer Care Team enough. 100 pages of luxury travel inspiration in a glossy print magazine delivered to your doorstep quarterly. You deserve a vacation. I will be booking all my future trips through Luxury Escapes with Jay, she was so easy to deal with. Read about their experiences and share your own! MT 2 reviews. We booked 2 LE deals for Khao Lak in Thailand. View Statistics. Come find out We had problems making a re booking after having to cancel the original one due to COVID.This was after a considerable length of time.Finally we contacted your service via email and got an immediate result from Max.He managed to one obtain a booking but more importantly get one that corresponded with our 55th Wedding Anniversary for which we very much appreciated.Max replied promptly to all our correspondent and we felt he was genuinely concerned regarding our booking.Well done Max.Thanks. Useful. No visit to Bali would be complete without a trip to see at least one of Bali's temples. Thanks again/ Maggie. Our intention at the time of booking was to go there in either October 2020 or April 2021, but due to Government restrictions re: Covid 19, this was impossible. Vanessa was really helpful when making my booking. The service was so impressive I will absolutely book through the, next time and recommend them to anyone who will listen. luxuryescapes.com. I booked a flight and accommodation package for four people to travel to Bali in April 2020. Thanks Max and team! Share. As a long-time Luxury Escapes customer, I am disappointed to be writing a negative review. I was concerned that I hadn't heard anything from them regarding COVID-19 and travel restrictions. 11,386 talking about this. The 2nd hearing was to retrieve cancellation fees, which we did not receive notification for, no email, NCAT couldn’t resend me the email that was apparently sent.... and missed the hearing date. BEWARE - LIES and MISLEADING advertisement with Package holiday and no stress refundDon’t believe the advertising about their holiday packages being 7 day no stress refund. See latest Luxury Escapes reviews (page 1) Reviews. But, getting away can be expensive. Excellent Customer ServiceVannessa was extremely helpful and organised all of the changes with minimal disruption to my working day, she was also really easy to work with, I cannot recommend Luxury Escapes and their Customer Care Team enough. Very satisfied with the outcome. 4.1. Bar Xpresso 24m. Then a week later received airfare refund minus $200 from LE. Spend $180 … SafeBuy checks data from: Feefo.com Luxury Escapes’s overall website link trust. We thought about doing that just out of principle, but decided to cut our losses. very trust able app. Filter by: Filter by : Kimberly McCarthy 2 reviews. Luxury Escapes (Booking Service): 4.1 out of 5 stars from 2,727 genuine reviews on Australia's largest opinion site ProductReview.com.au. No evidence of Luxury. Go direct to airline and accommodation providers, all will match the same deal if not better. Your service, and the consistently pleasant and positive attitude make me an absolute pleasure to continue return the business with you. LOL Many of my Aussie friends and others we have met in Khao Lak have used it very happily. Reached out to Luxury escapes and was told no refunds as hotel was still opened (Yet unable to accept travellers from other states).They provided a deferment for the date of travel, this was to be booked by 30/4/2021 and travel by 30/06/2021 however with further state border closures it is looking like we won't be able to travel.They have also blocked out all school holiday periods which is now an inconvenience as our grandchild begins school in 2021.Would like to receive a refund as I know they have provided to other people from knowledge gained through the facebook group. Given the continuing travel restrictions we are unable to travel for a holiday experience for the unforeseeable future, we have reached out again for a refund with no response.It would be nice if LE do the right thing here per their company values “Never, ever, ever, screw a customer” and refund to our credit card for the cost of the Accommodation the same way every other travel provider for other local and international holidays we have planned over the last 12 months. Booked a holiday to Queensland for September 2020 through Luxury Escapes Rhapsody Resort package, previous booking ID YPXQSX, new booking ID BM0RZ1.Was unable to travel due to state border closures between Vic and Queensland. Help future customers by talking about customer service, price, delivery, returns & refunds. Return Path … Great deals! 72%. npdeee on 09/12/2020 - 13:20 global.americanexpress.com. 4.1 from 2721 reviews. Will definitely not use Luxury Escapes again and warning to others about booking any domestic or international holidays. We all do. Hi Sharon, thank you for sharing your review. ADB in the Pacific 7m. We look forward to sharing this review with Max and the team. Many thanks. Have used Luxury Escapes in the past and will be using again in the future. We have requested a refund via email and chat and to date have been advised we would only receive a travel voucher. They charged us $200 in cancellation fees for the airfares even though Qantas wasn’t charging any cancellation fees. Quality of links . 3-4 months. We will be sure to pass on the wonderful review! Thanks Vannessa! Hi Rebecca, thank you for your feedback about Jay, so pleased to hear she was easy to deal with. Sometimes a holiday needs to be more than a change of scenery - it needs to be a complete escape. We look forward to assisting you further with your new travel dates to Sydney. Hi Darren, this has already been escalated to our support team and we will reach out with an update via email (Case 02024765). Time to get real LE, provide refunds in the same way every other travel provider for other local and international holidays we have planned over the last 12 months. Due to Covid-19 and the closure of the Australian borders, this prohibited us from leaving the country, yet LE stated that we do not qualify for a refund and insisted on giving us a Credit. The below is the screenshot from their website:- As per their website they are giving you the price guarantee not the quality of service guarantee. CrossFit Athletic City 20m. Luxury Escapes (Booking Service): 4.1 out of 5 stars from 2,730 genuine reviews on Australia's largest opinion site ProductReview.com.au. Luxury Escapes. Great customer service. Report response as inappropriate. Contacted Luxury Escapes as we had paid for a holiday in February 2020 to Khao Lak in Thailand. Due to Covid-19 and the closure of the Australian borders, this prohibited us from leaving the country, yet LE stated that we do not qualify for a refund and insisted on giving us a Credit. You deserve a vacation. Beyond disappointed at their inconsistent responses to consumers requests. Volume of links. Aol Platforms 7m. So, is luxuryescapes.com safe? luxuryescapes.com. Given the continuing travel restrictions we are unable to travel for a holiday experience for the unforeseeable future, we have reached out again for a refund with no response.It would be nice if LE do the right thing here per their company values “Never, ever, ever, screw a customer” and refund to our credit card for the cost of the Accommodation the same way every other travel provider for other local and international holidays we have planned over the last 12 months. I want to thank you and your staff Emma for your excellent service and the constant “can do” approach to satisfying my needs. After all another fee would have had us recouping $90 as apposed to the original $200 in cancellation fees.

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